Staff

2021 CUSTOMER ASSISTANCE SURVEY

The following is South Coast ESDs Customer Assistance Survey. The survey should take no more than 5 minutes. There are a total of 20 questions in the survey that focus on guiding principles in four core areas; Growth, Professionalism, Sustainability and Quality Service. The responses will be utilized to inform the ESD about its practices and help us to set priorities, develop goals, and make adjustments in the future. Take the survey here.

2021 Focus and Empathy Interview Summary Report

SCESD undertook a strategic effort to gather input from staff regarding the ESD’s current level of support for staff to THRIVE. We understand that employee personal satisfaction at work is one of the highest indicators of an organization’s success. ​The THRIVE continuum ranges from meeting basic needs like safety, providing for oneself and one’s family​, contributing to society, being truly known, connecting with colleagues, learning, and growing and feeling supported both by the organization and by colleagues. In order for our employees to THRIVE we undertook the work of measuring these indicators and evaluating the metrics for improvement. The data that was revealed is critically important to helping our organization and all of the people within it to feel safe and welcome and to personally and professionally thrive. The governance committee, equity committee, board and leadership team are committed to using this data to inform future professional development, improvement efforts and organizational culture initiatives. We hear you and want to invest our time and energy into addressing your needs and implementing your collective ideas. Read the PDF here.